Network Jobs in Plymouth

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Senior Service Desk Analyst

Salary:
£10 - £15 p hour
Location:
Plymouth, Devon, South West England
Job Type:
Contract/Interim
Date Posted:
15-May-2012 09:25Add to My Shortlist

Working on a busy service desk, your first priority will be to provide a first point of contact with remote and local users, taking 40-45 calls per day, with an expected 80% first time fix rate. You will escalate more serious problems such as network issues to specialist staff while retaining ownership of it through to resolution. There is a...

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