Receiving your Emails

To help ensure your PurelyIT emails reach you in the future, please add help@purelyit.co.uk and jbe-vac@purelyit.co.uk to your Safe Senders' List or Address Book.

Below are some guides on how to do this for some of the most common email providers.

Hotmail

  • Sign in and click on 'Options' then 'More Options' in the top right of your screen.
  • In the 'Junk e-mail' section click 'Safe and blocked senders'
  • Click on 'Safe senders'.
  • Enter each email or @purelyit.co.uk into the left hand box.
  • Click 'Add to list >>' button.

Outlook 2003 / 2007

  • In the top navigation bar click on 'Tools' then 'Options'
  • In the 'E-mail' section click the 'Junk E-mail…' button.
  • Click the 'Safe Senders' tab and then the 'Add…' button.
  • Enter each email or @purelyit.co.uk into the text box.
  • Click the 'OK' buttons on each of the boxes until you return to the main screen

Alternatively

  • From your inbox right click on our email.
  • Click on 'Junk E-mail' and then click 'Add sender's domain (e.g. @example.com) to Safe Senders list'

Yahoo Mail

  • On the left hand side of your screen click 'Add' next to 'Contacts'
  • Enter the email addresses into the 'Work Email' or 'Home Email' boxes.
  • Press the ‘Save’ button at the top of the screen

Alternatively, to instruct Yahoo to filter it to your Inbox:

  • Open your Yahoo mailbox.
  • Click on 'Options' in the top right of your screen.
  • Click on 'Filters'.
  • Next, click 'Add' under the filter section.
  • Under "If all of the following rules are true..." in the top row, labelled 'From header', make sure 'contains' is selected in the pull-down menu.
  • Click in the text box next to that pull-down menu, and then enter one of the addresses above.
  • At the bottom, where it says "Move the message to", select 'Inbox' from the pull-down menu.
  • Click the 'Add Filter' button again.

Gmail

  • From your Gmail Inbox, click on 'Contacts' on the left-hand side.
  • In the screen that appears click on the 'New Contact' (top left) button.
  • Type the addresses in the Email' box.
  • Then click 'Save'.

AOL

  • Open our email containing the address you want to add.
  • Click our email in the 'from' field.
  • Select 'Add to Address Book' in the 'Info' window.
  • Enter any information you wish on the Address Card and click 'Save'.